F.A.Q
Welcome! This FAQ answers the most common questions about our shuttles and private transfers. You’ll find quick info on booking, prices, payments, flight delays, wait times, luggage (including surfboards), and more. If you don’t see your answer here, message us on WhatsApp or email. we’re happy to help.
Please read our Terms and Conditions
What are the prices for a private shuttle from Liberia Airport to Nosara?
The private door-to-door service between Liberia Airport and Nosara costs $175 for 1 to 4 passengers, plus $15 for each additional passenger. The trip is scheduled at your convenience.
Do you offer shared shuttle services?
Yes, we offer a shared shuttle between Liberia Airport and Nosara. It departs Nosara at 8:00 am, arriving at the airport by 11:00 am, and departs Liberia Airport at 2:30 pm. The price is $75 per seat.
How can I make a reservation for a shuttle service?
To make a reservation, we need the name of the passenger, email, the number of passengers, the origin, and destination, and if it’s an airport service, the flight number, airline, and time of arrival or departure.
Can I book a round trip, and is there any discount?
Yes, you can book a round trip. If you book a round trip to or from SJO Airport or Liberia Airport at once, we offer a $15 discount on the total price.
What information do I need to provide for an airport pickup?
For airport pickups, please provide your flight number, airline, and arrival time. This helps us track your flight and ensure timely pickup.
Do you offer shuttle services to other destinations in Costa Rica?
Yes, we offer private services to various destinations, including Nicoya, Tamarindo, Monteverde, and more. Prices vary based on the location and number of passengers.
What is the travel time between Nosara and the major airports?
The travel time between Nosara and Liberia Airport is approximately 2.5 hours, and the travel time between Nosara and SJO Airport in San José is about 5 hours. We recommend a 30-minute buffer time due to road conditions.
Can I cancel or change my reservation?
Yes, you can cancel or change your reservation. Please contact us as soon as possible with your booking details so we can assist you with the modifications.
Do you offer local transportation within Nosara?
Yes, we provide local transportation within Nosara, including Playa Guiones, Playa Pelada, and other local areas. The pricing is based on the specific location and the number of passengers.
Do you provide transportation from San Jose city to Nosara?
Yes, we do. It’s important to clarify if you need service from San José town or SJO Airport since there is a price difference. The price from SJO Airport to Nosara is $350 for 1 to 4 passengers, plus $15 per additional passenger.
What types of shuttle services do you offer?
We offer shared and private shuttles between Nosara and Liberia Airport. We also provide private transfers across Costa Rica, especially to or from Nosara, Liberia (LIR), Sámara, and San José (SJO).
How do I book a shuttle?
You can book a shuttle online through our website, call us directly, or contact us through WhatsApp at + (506) 8302-1903.
What are your payment options?
We accept all major credit cards online. Payments are processed by PayPal (with or without a PayPal account) or through our bank via a secure link sent to your email or WhatsApp. For rides from Nosara, we also take cash in colones or dollars. The driver has no Credit Card Reader.
Are your drivers certified and insured?
Yes, our drivers are fully licensed, experienced, and insured, adhering to the latest safety protocols.
Do you operate 24/7?
Yes, we operate 24/7, 365 days a year, ensuring you get to your destination on time, every time. The reservation office is open from 7:00 am, to 8:00 pm Monday to Sunday (CST) (GMT-6).
Can I reserve a shuttle last minute?
While we recommend booking in advance, we do accommodate last-minute reservations whenever possible.
Do you offer group or event transportation?
Yes, we provide customized shuttle services for groups and events across Costa Rica.
Is there a discount for frequent travelers?
Contact us directly for information on special rates for frequent travelers or group bookings.
Can I cancel or modify my reservation?
Yes, you can modify or cancel your booking by contacting us as per our terms and conditions available on our website.
What are your booking terms and conditions?
All bookings must comply with our terms, including payment, cancellation, and refund policies. Read our Terms and conditions.
What is your cancellation policy?
Cancellations must be made 24 hours in advance to be eligible for a refund.
Do you have a deposit requirement?
Yes, a non-refundable $50 deposit is required to secure your booking.
Are there any penalties for no-shows?
No-shows are charged 100% of the service rate.
What happens if my flight is delayed?
We track your flight by airline and flight number. If your flight is delayed, our driver will wait up to 4 hours after the scheduled arrival time. After the plane lands, the driver will wait up to 1 hour for you to clear immigration and customs. If you don’t come out, it counts as a no-show. Please stay in touch with our office if you have delays or need extra time.
Are there any luggage restrictions?
Each passenger is allowed two pieces of luggage and one carry-on. If you bring more luggage, please let us know about this, so we can have a van the size you need.
What safety and respect policies do you have?
We maintain a zero-tolerance policy for harassment, discrimination, and violence.
Do you allow unaccompanied minors?
Only teenagers aged 12 and older are allowed to travel unaccompanied.
Can I modify my reservation?
Changes can be requested up to 5 working hours before the scheduled time.